Return & Exchange Policy
Returns are simple and easy! At BASquared Fitness, we want you to feel like a total bad ass in your gear. If something’s not quite right, we’ve got your back.
Returns
-You have 30 days from the delivery date to return any unused, unwashed item.
-Items must be in original condition with tags attached.
-Final sale items and gift cards are not eligible for return.
-Customers are responsible for return shipping costs.
Exchanges
-Need a different size or color? No problem — we offer free exchanges on eligible items within 30 days.
-Once we receive your return, your exchange will be processed and shipped.
How to Start a Return or Exchange
-Contact us at customerservice@basquaredfitness.com.
-Include your order number and the reason for your return or exchange.
-We'll provide return instructions and next steps.
Refunds
-Once we receive your return, our team will inspect the item to ensure it meets return standards.
-If approved, a refund will be issued to your original payment method within 5–7 business days.
-Please note: original shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue quickly.
Need Help?
Our support team is always here for you. Email us at customerservice@basquaredfitness.com and we’ll make it right.
